ONE’s Response to the COVID-19 Pandemic 24/3/2020

Posted: 24 March 2020

Following the growing concern regarding Coronavirus (COVID-19) and ONE’s previous message, we wanted to reassure you that the safety of everyone continues to be our priority while continuing to deliver the high quality service that you can always expect from ONE.

Business as usual while working remotely

We continue to closely monitor the situation and follow all the appropriate advice to prevent the spread of this virus for the safety of everyone. As a result, we had already made the move to home working for all our staff who continue to be fully operational and connected.

Our clients can be assured that we have always invested in technology and staff can access all the files that they need securely with the highest protection available. With commissions as far afield as the Falkland Islands, distance has never been a barrier and never will be.

We have a flexible Business Continuity Plan for this evolving situation to make sure we can act swiftly and responsibly as needed to continue to protect our clients and staff, their families and the wider public, as well as continue to deliver the best possible service for you.

As always, please do not hesitate to contact us if you have any questions, require any specific support or would like to speak to a member of the team about any aspect of a current or future project. We will be happy to help.

Phone:

• Please continue to call: 01905 362300
• Team members are also available via their mobile phones.

Email:

• Staff will continue to respond to their emails as normal
• You can find email addresses for individual team members here.

Remote video meetings:

All of our team members have access to the following platforms for VC meetings:

• Microsoft Teams
• Zoom
• Skype for Business.

We are, however, happy to consider other digital options for teleconference that meet your needs.

Once again, our best wishes to you, your team, your family and friends during these unprecedented times. Take care, stay safe and keep in touch.